Privacy policy
How MA-AN Commerce handles personal information when you use the website or place an order.
At MA-AN Commerce, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment details (processed securely via third-party providers)
We may also collect limited technical data such as IP address and browser type to improve our website and services.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and services
- Comply with legal obligations
Payment Information
We do not store your full payment details. All payments are processed securely through trusted third-party providers.
Sharing Your Information
We only share your data when necessary, including:
- Delivery companies (to ship your order)
- Payment processors (to complete transactions)
- Legal authorities (if required by law)
We do not sell or rent your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill orders and comply with legal and accounting requirements.
Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing in certain situations
To exercise these rights, please contact us using the details below.
Cookies
Our website uses cookies to enhance your browsing experience and improve functionality. You can control or disable cookies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
This Privacy Policy explains how we handle personal information when you use our website or buy from us.
How we use personal information
We use information needed to process orders, administer customer and business accounts, deliver purchases, respond to enquiries, keep appropriate transaction and accounting records, protect the website and meet legal obligations. Depending on the activity, our lawful basis may include performance of a contract, compliance with a legal obligation, legitimate interests, or consent where consent is required.
Who may process it
Information may be handled by service providers needed to operate the store, such as hosting, payment, email and delivery providers, only to the extent needed for those services. We do not sell customer data.
Retention and your rights
We keep information only for as long as it is reasonably needed for the purpose collected and for applicable legal, tax, accounting, fraud-prevention or dispute requirements. UK data-protection rights may include access, correction, erasure, restriction, objection and portability where applicable. You can contact us at contact@ma-ancommerce.com. You may also raise a concern with the UK Information Commissioner's Office.
Cookies
Essential cookies may be used to provide shopping, account and security functions. Where non-essential cookies or similar technologies require consent, they should only be used after the appropriate choice has been obtained.